CUSTOMER
UPGRADE MODEL
What is each customer most likely to purchase next?
It is typically less expensive and more effective to introduce
additional products and services to existing customers than
to acquire new ones. The Customer Upgrade Model can produce
multiple scores for each customer that will be most receptive
to various products based on their buying history and demographic
characteristics. Interrelationships across multiple products
may be identified and translated into actionable profiles. The
Customer Upgrade Model can also provide market intelligence
by revealing and ranking multiple influences that drive interest
in particular products.
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